Every business wants to guarantee that their products are meet both their own and legislative standards. So what ensures a product’ quality? Is it the material used? Is it its durability? Or is it its functionality? Certainly, all of these aspects are considered in assuring that a product meets expectation.
Manufacturing industries usually have a quality department that checks if their products pass their standards for them to be sold in the market. They do certain quality checking processes such as quality control and quality assurance. Some people usually confuse these two procedures. Control and assurance are two different aspects in quality checking.
The Difference Between Assurance and Control
The difference is seen in the approach of the two methods. Quality assurance is a process-oriented method that avoids defects from happening before a product is manufactured. For example, quality audits and process checklists are quality assurance methods.
On the other hand, quality control is a product-oriented method that checks for defects after the product has been manufactured. For instance, final inspection and testing are some quality control methods. In the manufacturing process, quality assurance happens before quality control.
Benefits of Assurance
Quality assurance can minimize business risks and sustain a business’ production. Using new technology, businesses can benefit from the convenience of quality assurance. New technologies are being developed to be updated with advanced manufacturing systems.
Some digital companies offer testing and quality assurance manufacturing services that digitize quality assurance through their integrated testing management programs. These services ensure that new products are released on time and meet with consumer expectation.
Benefits of Control
A defect-free product and customer satisfaction can be achieved with the tools used in quality control. The Statistical process control helps quality departments recognize and eliminate product defects before it leaves the facility. Another quality control tool is the Six Sigma process that ensures every product meets a customer’s standards.
Using these quality control tools avoids product recalls and increases customer loyalty. It also provides positive branding for a product, which improves the market position of a business.
For credibility purposes, businesses should have their quality management certified by the International Standards Organization (ISO). The ISO creates international specifications for products, services, and systems to guarantee quality, safety and efficiency.
It is important for businesses to be ISO certified to show suppliers and consumers that they are dedicated to using the highest standards in their manufacturing processes. One of the most highly regarded standards is the ISO 9001. It is based on several quality management principles that include a strong customer focus, implication of top management, and the approach of quality processes.
Indeed, quality assurance and control can ensure a high quality product, service, or system. To keep up with the latest developments in manufacturing, businesses should invest in new technologies for their quality assurance. Specific tools are beneficial to ensure excellent quality control.
Even with the latest technology and tools, businesses have to make sure that they have clearly defined their quality guidelines or parameters by being ISO certified. Quality management is beneficial for businesses, suppliers, and consumers.